GAME SUPPORT | GAME SERVICES | PORTFOLIO

VIRTUAL WORLD and GAME DESIGN - Game Support

Game Testing and Proofing

Game testing is an essential aspect in game development. We can test your game from its alpha to beta stages or even before you open it to the public. Pre-release testing will be done with thousands of concurrent gamers under our NDA and in a controlled environment—cost effectively.

We work hand in hand with game developers who avail of our secured testing services to improve their games. Warring Tribes carries out play tests and stress tests from medium- to large-scale consumers, to simulate the public or open beta state for your game. This would ensure that your titles would perform well even in worst case scenarios. We also gather systematic information and feedback from consumers that you can use to improve your game and make it more fun to play.

Player / Customer Support

A study shows that gamers continuously to play and enjoy games with 24/7 reliable customer support.

Many game developers are finding out that even though they might have the capabilityto roll out and market their titles, they don’t have the time to keep up with the changes and they definitely don’t have the time to fix all the problems that can arise.

We understand the ever-growing need for support as your player base expands. Warring Tribes can provide 24/7 support services for your games, catering the needs of your loyal gamers. This includes:

  • Billing and Account Support
  • Technical Support
  • Game Mastering/In-game Support
  • Sales, customer acquisition and social network recruiting

Features:

Resource desk and 24x7 client hotline
Voice/VOIP, Email, Chat and In-game channels
Community Support Forums
Efficient tiered support structure
Fully integrated quality controls, consistent review
Customer satisfaction surveys
24x7 traffic monitoring and voice recording

FunGuy Studio provide 24 hour a day live game and social network moderation to a number of customers in the USA and Australia. Ask us for a quote.

Game Management

From testing to implementation to player support, Warring Tribes also offers game supervision. We can provide you with Game Masters that roams around your virtual world offering additional support, game events, and player security against predators and inappropriate behaviors.

In-game events are activities that Game Masters design and create to add excitement to the game experience. This can improve player retention and increase the life span of your game, as events are designed to cater to different player levels like newbies, veteran and hardcore.